Eroad ELD Review: Unbiased Insights on Performance and Features

We receive free products to review and participate in affiliate programs, where we are compensated for items purchased through links from our site. See our disclosure page for details.
Written By Randall Henson
In This Roundup
Our Team of Trucking Industry Veterans has been working to improve the Fleet management and trucking industry for over a decade with hands on knowledge of what it takes to run your business quicker, easier and more profitably. We work with leading brands to find the best tools for each business.

EROAD, an Auckland-based electronics company, has been at the forefront of providing cutting-edge fleet management solutions since 2000. With operations spanning across Australia, New Zealand, and North America, the company has captured significant market share and established a strong reputation for its electronic logging device (ELD) offerings. As an early adopter of ELD technology, EROAD has managed to stay ahead in the industry, catering to a broad spectrum of customers in search of reliable and efficient fleet management tools.

One of the flagship products in the EROAD lineup is their ELD, which is well-known for its ease of installation, functionality, and satellite GPS tracking capabilities. The device also boasts impressive fuel tax reporting, one of the best available in the market today. Moreover, EROAD ELD automates several reporting features to save users time and streamline operations.

In this article, we will examine various aspects of EROAD’s ELD, from their pricing and features to the technology behind their product. The aim is to provide a comprehensive review that can help potential customers make an informed decision about the suitability of EROAD ELD for their fleet management needs.

Features and Benefits

Compliance Management

EROAD’s Electronic Logging Device (ELD) is designed to help drivers and fleets of all sizes in managing their compliance needs. The platform is FMCSA-compliant and offers a simple, easy-to-use interface that drivers appreciate. The ELD is also certified by the PIT Group, ensuring accuracy and reliability in electronic records.

GPS Navigation and Asset Tracking

The EROAD ELD system provides GPS-based navigation and asset tracking solutions, allowing fleet managers to monitor their vehicles, drivers, and assets efficiently. The platform’s geofences feature enables businesses to set up virtual perimeters, aiding in keeping assets secure and optimizing route planning.

Fuel and IFTA Reporting

EROAD offers advanced fuel and International Fuel Tax Agreement (IFTA) reporting solutions. Its top-end fuel tax tracker helps streamline reporting processes and ensure compliance with IFTA regulations. The system’s accurate and easy-to-use features save time and resources while preparing required reports.

Vehicle Maintenance and Diagnostics

The EROAD ELD platform supports vehicle maintenance and diagnostics. The comprehensive fleet management solution enables operators to monitor their vehicles’ health and maintenance needs, ensuring timely preventive measures and reduced long-term costs. The ECM connection provides essential engine data for informed decision-making regarding maintenance scheduling.

Safety and Security

Ensuring driver safety and maintaining company assets is a priority for EROAD. The platform offers robust safety features aimed at fostering safe driving habits and reducing incidents. Users can track driver performance and proactively address any unsafe behaviors. Moreover, the ELD’s security capabilities like geofencing help protect valuable assets and reduce unauthorized usage.

The EROAD ELD integrates all these features into its TotalFleet and TotalTax plans, offering a comprehensive and cost-effective fleet management solution for businesses of all sizes. Users can easily access training videos and support resources, ensuring a smooth user experience throughout the platform.

Hardware and Software

Hardware Overview

EROAD ELD offers a reliable and robust electronic logging device (ELD) solution for fleet managers and drivers alike. The ELD hardware consists of the Ehubo unit, which connects directly to the vehicle’s engine control module (ECM) for accurate data collection. The device is compact and built to last, making it an ideal choice for trucks of all sizes.

Software Overview

EROAD’s software platform, called Depot, provides users with a user-friendly interface for managing their electronic logs, tracking mileage, and monitoring vehicle diagnostics. Some key features of the software include:

  • Editable drive time
  • Unidentified driving time assignment
  • Integrated tax/mileage tracking

Coupled with reliable customer and tech support, EROAD’s software ensures both drivers and dispatchers have access to essential information in a simple and intuitive way.

Installation and Compatibility

The installation process for EROAD ELD is straightforward, thanks to its plug-and-play design. The device connects directly to the vehicle’s diagnostic port, making it compatible with a wide range of older and newer vehicles.

To maintain compliance with the FMCSA mandate, EROAD ELD continually updates its software through over-the-air enhancements, providing users with the latest features and improvements. This ensures that EROAD’s hardware and software will remain compatible with new regulations and vehicle technologies, making it an investment worth considering for fleets of all sizes.

While EROAD ELD has a strong reputation for reliability and customer service, it always pays to be prepared for potential issues. As a precaution, it’s essential for both drivers and fleet managers to have access to phone support and a trustworthy back-office system for efficient communication and issue resolution.

Pricing and Plans

Subscription Plans

EROAD offers a range of subscription plans to cater to various fleet requirements, ensuring both affordability and comprehensive services. These plans can be broken down as follows:

  • Simple ELD-only Plan: For a basic and affordable option at $35 per month, this plan provides essential ELD capabilities and fleet management tools.

Lease Plans

An alternative to subscription plans, EROAD also offers lease options for their ELD device. Companies can secure the device for $35 per month, with potential cost savings for large organizations as per-truck service charges decrease with an increase in the number of equipped vehicles.

Warranty and Support

Unfortunately, the warranty and support details are not explicitly mentioned in the search results. We recommend reaching out to EROAD directly for more information on their hardware warranty policies and the extent of support they provide to their customers.

Regarding the various aspects and features of the EROAD ELD solution, here is a summarized list covering relevant entities:

  • Affordable: Ranging between $35 and $60 for ELD monthly subscriptions, EROAD offers cost-effective options.
  • Fleet tracking: Basic and advanced fleet management tools are provided depending on the subscription plan.
  • Activation fee: Information on activation fees is not immediately available. Direct contact with EROAD is recommended.
  • Electronic logging device: EROAD’s ELD device is fully FMCSA compliant, with a built-in tablet and diagnostics port connection.
  • Subscription: Flexible monthly subscription plans cater to diverse fleet requirements.
  • User Interface: EROAD ELD user interface details have not been provided in the search results. Contact EROAD directly for more information.
  • Compliance management: EROAD’s easy-to-use tools help drivers stay safe, productive, and compliant.
  • Security: The search results do not explicitly mention security features. EROAD may be contacted directly for security-related information.
  • ROI: More significant returns on investment are possible with EROAD’s scalable subscription and leasing options suitable for different organizational sizes.
  • Independent verification: Information concerning independent verification of EROAD’s ELD solution is not provided in the search results. Contacting EROAD for more information is recommended.

It is crucial to note that the information presented is based on the search results provided and may require further verification with EROAD to ensure accuracy and completeness.

Coverage and Regulations

FMCSA and DOT Compliance

EROAD’s ELD solution is fully compliant with Federal Motor Carrier Safety Administration (FMCSA) and Department of Transportation (DOT) regulations. Their ELD has been designed to ensure accurate and secure tracking of Hours of Service (HOS) for drivers, making it easier for them to stay compliant with the law. Additionally, EROAD’s customer support team is available to assist with any questions or issues related to these compliances.

Hours of Service and Exemptions

The EROAD ELD is specifically designed to help drivers manage their Hours of Service (HOS) efficiently. It monitors and records driving hours, making it effortless for drivers to stay compliant with HOS regulations. For certain drivers, short haul exemptions are available that permit a 150 air-mile radius exemption from ELD requirements. EROAD’s ELD offers optional geofencing capabilities to alert drivers when they are approaching the limit of their short haul exemption.

International and Domestic Tax Reporting

EROAD offers a comprehensive solution for International Fuel Tax Agreement (IFTA) and Weight Mile Tax (WMT) reporting. Their system tracks fuel consumption and distance traveled, streamlining the reporting process and ensuring accurate tax filing. This helps fleets save time and resources in managing their IFTA and WMT reporting requirements. Additionally, EROAD’s ELD includes features for asset tracking and navigation that further support efficient fleet management.

  • IFTA reporting: EROAD simplifies the IFTA reporting process by automatically tracking fuel consumption and distance traveled across jurisdictions.
  • DVIRs: Driver Vehicle Inspection Reports (DVIRs) are part of EROAD’s solution, making it easier for drivers to complete pre- and post-trip inspections,
  • Weight Mile Tax: EROAD’s ELD system supports accurate weight mile tax reporting, helping fleets comply with WMT requirements.
  • Efficiency: By providing assets tracking, fuel consumption monitoring, and navigation features, EROAD’s ELD solution enhances overall fleet efficiency.

On the whole, EROAD’s ELD offers a comprehensive solution for managing and complying with various regulations from FMCSA, DOT, IFTA, and WMT. Through their excellent customer support and training resources, EROAD ensures that both drivers and fleet managers can confidently navigate the evolving landscape of industry regulations.

Support and Training

Customer Support and Assistance

EROAD takes pride in its customer support and ensuring the satisfaction of their users. They have a dedicated support team available to assist with any issues related to the EROAD ELD system. Here are some key points:

  • Customer support is reachable through phone or email
  • Quick response time to resolve technical issues
  • Skilled team with specialized knowledge in ELD compliance and technology

Training Resources and Materials

In order to maximize efficiency and help users adapt to the system quickly, EROAD provides a variety of training resources and materials, including:

  • PDF format presentations for drivers and staff
  • Video tutorials covering essential topics such as:
    • Getting Started
    • Using the ELD
    • Managing Roadside Inspections

These resources ensure a smooth onboarding process and equip users with the necessary knowledge to make the most of the ELD system.

Enhancements and Updates

Regular updates and enhancements are crucial to maintaining compliance and ensuring the ELD remains a valuable tool for fleet management. Some notable aspects of EROAD ELD updates are:

  • Maintenance of FMSCA compliance standards
  • Frequent software updates for improved functionality and user experience
  • Independent verification to ensure accuracy in reporting and tracking

These ongoing updates help users stay on top of compliance requirements and daily tasks, while also increasing efficiency for both individual drivers and team drivers alike.

Leave a Comment

Biz Owners: You May be Eligible for up to $26k Per Employee Kept During Covid